Terms of Service

Effective and last updated: September 4, 2026

These Terms of Service ("Terms") govern access to and use of FringeTrack (the "Service"), operated by Wenhao Zhang, an individual doing business as FringeTrack ("we," "us," "our"). By visiting fringetrack.com or subscribing to the Service, you ("you," "Customer") agree to these Terms.

1. Pre-launch status

FringeTrack is currently in pre-launch. Some features described on the site are not yet available. We will notify subscribers by email as features become available and will not charge for a plan until its corresponding features are live.

2. The Service

FringeTrack converts payroll data you upload into certified payroll reports, including but not limited to federal WH-347, state-specific formats (e.g. California DIR eCPR, Washington L&I, New Jersey Wage Hub), and general-contractor custom templates, along with fringe-benefit tracking against prevailing wage determinations. FringeTrack does not process payroll or pay wages, and is not a substitute for your payroll provider, accountant, or legal counsel.

3. Accuracy of your data

You are solely responsible for the accuracy and completeness of the payroll data you upload and for the accuracy of every report FringeTrack generates from it. FringeTrack helps organize and format your data; it does not independently verify wage rates, classifications, or hours. You remain responsible for compliance with Davis-Bacon, Copeland, and applicable state prevailing-wage law, and for reviewing each report before submission to a contracting agency.

4. Plans, billing, and payment processing

Subscriptions (Starter, Pro, Bookkeeper) are billed monthly with no setup fee. Payments are processed by Creem, our payment processor and merchant of record. Creem may bill and collect payment on our behalf, and Creem's own terms and payment policies apply to the transaction. See our Cancellation & Refund Policy for details.

5. Your account and acceptable use

• You must provide accurate account information and keep your login credentials secure.
• You may not use the Service to upload data you do not have the right to use, or to violate any law.
• You may not attempt to reverse-engineer, resell, or provide the Service to third parties as your own product without our written consent.

6. Intellectual property

FringeTrack and its underlying software, templates, and content are owned by us or our licensors. You retain all rights to the payroll data you upload. We do not claim ownership of your data and use it only to provide the Service to you, as described in our Privacy Policy.

7. Disclaimer of warranties

The Service is provided "as is." We do not guarantee that generated reports will be accepted by any federal, state, or general-contractor system, or that the Service will be uninterrupted or error-free. FringeTrack does not provide legal, tax, or accounting advice.

8. Limitation of liability

To the maximum extent permitted by law, we are not liable for indirect, incidental, or consequential damages, including fines, penalties, or lost profits arising from your use of the Service. Our total liability for any claim relating to the Service is limited to the amount you paid us in the three months before the claim arose.

9. Termination

You may cancel your subscription at any time (see Cancellation & Refund Policy). We may suspend or terminate access to the Service for violation of these Terms, non-payment, or unlawful use.

10. Changes to these Terms

We may update these Terms as the Service develops. We will post the updated Terms here with a new "last updated" date, and for material changes we will notify active subscribers by email.

11. Contact

Questions about these Terms: support@fringetrack.com.